June 21, 2014,  Consumer behaviour, Guru in a Bottle, High Impact Marketing that Gets Results, Innovation  No comments

There can be few sectors that have been disrupted to the extent that marketing has been by digital.

The days when marketing directors splashed the cash on elaborate global TV campaigns with gigantic budgets and expenses to match harks back to a bygone era that’s much more Mad Men than the reality brand owners face today.

Most marketing is campaign driven. Brand owners are constantly under pressure to get product and service to market in the shortest time possible. This then takes on a life of its own, spinning activity on a monthly, quarterly and seasonal basis.

Just take a look at the adverts on TV if you don’t believe me...

June 20, 2014,  Essential Law for Marketers, Guru in a Bottle, Public Relations practice  One comment

It was Winston Churchill, one of the greatest statesmen that ever lived, who said “In war: resolution. In defeat: defiance. In victory: magnanimity. In peace: goodwill.”

Given the acrimonious legal battles that the PRCA has been having with the NLA and the subsequent decision at the Court of Justice of the European Union, I think it’s time for both sides to do well in remembering those words.

Let’s face it.

Both sides must build a new bridge – a better, more robust bridge – where the focus is on collaboration rather than conflict...

June 15, 2014,  Guru in a Bottle, News  No comments

The new Indian PM Narendra Modi has outlined his 10-point vision for the Council of Ministers to follow and this offers a glimpse into his policy priorities that include energizing the economy, kick-starting infrastructure projects and reviving confidence in the creaking bureaucracy of Government.

Modi wants all Ministers to have their own time-table on the priorities in each ministry for the first 100 days.

His 10 priorities are:

1. Focus on economy and infrastructure ministries
2. Better inter-ministerial coordination
3. Restore the confidence of bureaucrats that they won’t be hauled up later for taking crucial decisions.
4. Use of technology and social media to maximize public inte...

June 7, 2014,  Brand marketing, Guru in a Bottle, Sales practice  No comments

Cobra Beer is one of the fastest selling beverages in its category and is to be found in over 98% of all Indian restaurants in the UK.

But without the tenacity of its founder Karan Bilimoria, it could so easily have been a very different story.

Prime Minister David Cameron recently paid a visit to to the brewery in Burton-on-Trent in the West Midlands and Lord Bilimoria advises the PM on Anglo-India relationships.

As a small businessman, Lord Bilimoria understands first-hand what it feels like to take risks as well as borrow money to finance a venture that requires substantial capital but that has phenomenal prospects of being hugely successful.

Lord Bilimoria survived a “pre...

June 6, 2014,  Guru in a Bottle, News  No comments

Pfizer’s attempted takeover bid for British drugs company Astra Zeneca has been permanently consigned to the history books and with it the dream of creating the world’s biggest drug company that would’ve been worth a colossal $119bn.

So what went wrong?

Clive Rich, an expert negotiator who’s been behind some pretty big deals in his time, offers the following incisive point of view: “Whenever people negotiate the airwaves always seem to be dominated by organisational issues like price, delivery date, quantity, or valuation. We are all very comfortable hiding behind these issues...

June 6, 2014,  Guru in a Bottle, Innovation, News  No comments

As a result of being part of the Accenture Alumni network, I was invited to a fascinating event this week at the firm’s swanky city offices in London.

The agenda for the Breakfast Briefing was ‘Sustainability24’ and this turned out to be a 24 hour global event over 10 countries across six continents simultaneously broadcast over the internet.

Accenture had set out to explore every facet of the sustainability agenda by engaging in debate with its brightest brains alongside clients, journalists, social commentators, academics and of course invited guests and Alumni like myself.

As an example of ‘thought leadership in action’ it was an extremely impressive effort...

June 5, 2014,  Essential Law for Marketers, Guru in a Bottle, News, Public Relations practice  One comment

The Court of Justice of the European Union (CJEU) in Luxembourg has affirmed the legal position that internet users have the right to browse news sites without the threat of infringing copyright law.

The argument, put forward by the Newspaper Licensing Agency (NLA) that represents the interests of media owners, was that even temporary electronic copies made on an individual’s computer required a licence and a licence fee to be paid and this could have cost the PR industry many millions in licensing fees had the ruling of CJEU clarified the legal position today.

The CJEU accepted all of the legal arguments of the PRCA, the largest professional body representing the interests...

May 28, 2014,  Essential Law for Marketers, Guru in a Bottle, Legal update  No comments

All customer contracts for the supply of goods and services need to be reviewed as a matter of urgency as on the 13 June the Consumer Contracts Regulations 2013 comes into force.

These new Regulations replace the Consumer Protection (Distance Selling Regulations) 2000 and the Cancellation of Contracts made in a Consumers Home or Place of Work Regulations 2008 (known as the Doorstep Selling Regulations).

The new Regulations implement the EU Consumer Rights Directive that brings together a number of disparate existing rules...

May 23, 2014,  Guru in a Bottle, News, Public Relations practice  No comments

Members of the Chartered Institute of Public Relations (CIPR) have watched in horror as high profile showbiz publicist Max Clifford was charged and is now serving a lengthy custodial sentence for a string of highly serious sexual offences against vulnerable young people.

Clifford never applied for membership of the CIPR in his entire career and if he had when I was the CIPR Chairman of Membership, I would’ve rejected his application.

The full extent of Clifford’s deception wasn’t known to many of us who in fact had previous dealings with him but I was aware of how he conducted his business and the way he manipulated clients and the media in order to make himself extraordina...

May 22, 2014,  Events, Guru in a Bottle, News, Thought Leadership  3 comments

Indian voters are pinning their hopes on their new Prime Minister Narendra Modi, leader of the Hindu nationalist BJP, to make good on his promises – a factor that eventually forced the Congress Party to lose its grip on power and suffer crushing defeat at the hands of its rival.

Former India PM Manmohan Singh claims that the legacy of his presidency is a far stronger Indian economy compared to that when he took office a decade earlier.

But the octogenarian became susceptible to a string of corruption scandals within his own party as well as political paralysis where he was seen as being too aloof to stop.

Modi will be sensitive and mindful of the short-comings of his predec...