Ever felt you were speaking to a colleague or client and not getting very far? Felt like you could be on another planet? All too often we suffer communication breakdown. Well, the fabulous Andy Bounds, author of one of my favourite books, The Jelly Effect has identified Top Ten things to avoid a communication breakdown.
- Back-to-back meetings. When there are no breaks in between, when exactly are people supposed to prepare or follow-up? I guess there are only two answers: ‘at home’ or ‘never’
- Pointless communications. You know all those comms – all those reports, meetings, conference calls, emails – that achieve nothing? The ones that nobody would mind if they ...
Recent Comments