DM tagged posts

December 14, 2013,  Essential Law for Marketers, Legal update, News  3 comments

Many marketers are ill-prepared for the impact of a raft of new regulations that will severely curtail their direct marketing (DM) activities in 2014.

Recently, the UK’s Information Commissioner’s Office signalled changes that marketers must implement NOW within business to consumer (B2C) marketing in order to stay within the law and these include:

• where consent is obtained from the customer to receive DM, separate opt-in consent must also be gathered in order to send DM messages on each and every other marketing channel;
• a higher burden of proof of customer consent is now required to be shown by marketers, irrespective of whether the marketing channel is telephone, mo...